Niva Bupa Health Insurance: Plans, Benefit & Customer Review
Niva Bupa Health Insurance: Everything You Need to Know
Niva Bupa Health Insurance is a well-known name in the Indian health insurance market. It offers a wide range of health insurance plans for individuals, families, and senior citizens. Niva Bupa made headlines with reports of continued growth and expanding hospital networks. If you’re looking for affordable and reliable health coverage, this article will give you a complete picture.
What is Niva Bupa Health Insurance?
Niva Bupa Health Insurance, earlier known as Max Bupa, is a private health insurance company in India. It is a joint venture between Bupa (a UK-based healthcare company) and True North (an Indian private equity firm). Niva Bupa is regulated by the Insurance Regulatory and Development Authority of India (IRDAI).
Why Choose Niva Bupa?
Niva Bupa stands out as a trusted health insurance provider in India due to its simple claim process and extensive hospital network. It offers a wide range of plans suitable for individuals, families, and senior citizens. The company focuses on digital-first services, allowing easy online policy management and quick claim settlements. Free annual health checkups and wellness programs add extra value. Moreover, Niva Bupa’s plans are flexible, catering to various budgets and health needs. These factors combined make Niva Bupa a popular and reliable choice for many seeking comprehensive health coverage.
- Simple claim process
- Large hospital network
- Digital-first services
- Plans for every budget and life stage
- Free annual health checkups
These features make Niva Bupa a popular option for many families in India.
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Niva Bupa Health Insurance Plans
1. ReAssure 2.0 Plan
- Unlimited reinstatement of sum insured
- Booster+ for carrying forward unused cover
- Suitable for individuals and families
2. Health Companion Plan
- Offers cover from ₹1 lakh to ₹1 crore
- Pre and post-hospital expenses
- Includes daycare and ambulance charges
3. Heartbeat Plan
- Covers maternity and newborn
- Mental health and HIV/AIDS cover
- Ideal for large families
4. Senior First Plan
- Designed for senior citizens
- Covers pre-existing diseases from Day 1
- No mandatory medical tests
5. Health Recharge Plan
- Affordable top-up plan
- Suitable for those with employer coverage
- Enhances your existing policy
6. Personal Accident Plan
- Covers accidental death and disability
- Optional add-ons available
These Niva Bupa Health Insurance Plans are designed to serve various needs.
Niva Bupa Health Insurance Plans for Family
Niva Bupa offers family floater plans that cover all members under one sum insured. These plans provide cashless treatment at network hospitals, wellness rewards, unlimited claim benefits, and maternity coverage, making them affordable and convenient for families seeking comprehensive health protection.
Key benefits include:
- Cashless treatment at network hospitals
- Wellness rewards
- ReAssure benefit for unlimited claims
- Maternity and newborn coverage
These plans reduce the need to buy individual policies for each family member, making them cost-effective.
Is Niva Bupa Health Insurance Good?

Niva Bupa Health Insurance is a trusted choice for many. It offers strong customer support, fast digital claim settlement, and a wide range of plans. The high claim settlement ratio adds confidence. However, always review policy details carefully to understand coverage, exclusions, and waiting periods before deciding.
It provides:
- Strong customer support
- Digital claim settlement
- High claim settlement ratio
- Wide variety of plans
However, it’s important to read the fine print and understand the inclusions and exclusions.
Niva Bupa Health Insurance Review
Niva Bupa Health Insurance receives positive reviews from most customers. Users appreciate the fast claim processing and helpful customer service. The company maintains transparent policy terms, which builds trust. Many online platforms give Niva Bupa an average rating of 4 out of 5. Some complaints involve occasional delays in cashless claim approvals, but these issues are usually resolved quickly. Overall, Niva Bupa is seen as a reliable and customer-friendly health insurer.
Niva Bupa Health Insurance IPO
There is ongoing interest in the Niva Bupa IPO (Initial Public Offering). Although the company has not yet launched its IPO, there are strong market expectations. If the IPO happens, it could be a significant milestone in India’s insurance sector.
Niva Bupa Health Insurance Hospital List
Niva Bupa has a vast hospital network across India. There are more than 10,000 network hospitals where policyholders can get cashless treatment.
You can find the updated hospital list by visiting their official website or using their mobile app.
Major private hospitals
Niva Bupa’s network includes many major private hospitals across India. These hospitals provide advanced medical care with modern facilities and experienced doctors. Policyholders can access cashless treatment for various medical conditions at these hospitals. The wide presence of private hospitals ensures patients get timely and quality care, often with shorter waiting times. This extensive network gives Niva Bupa customers peace of mind for emergency and planned treatments.
Diagnostic centers
Diagnostic centers in Niva Bupa’s network offer important health services like blood tests, X-rays, MRIs, and ultrasounds. These centers help detect diseases early and assist doctors in accurate diagnosis. With cashless access to diagnostic tests, policyholders save money and time. The trusted diagnostic centers maintain high standards of quality and safety. This support is crucial for comprehensive healthcare and ongoing disease management.
Multi-specialty institutions
Niva Bupa partners with multi-specialty institutions that provide care across many medical fields under one roof. These hospitals have specialists in cardiology, orthopedics, neurology, and more. Patients benefit from coordinated treatment plans and access to advanced technology. Multi-specialty institutions improve convenience by offering all needed services in one location. This ensures Niva Bupa customers receive holistic, quality healthcare without the hassle of visiting multiple providers.
This wide network ensures you get the care you need, wherever you are.
Niva Bupa Health Insurance Customer Care Number
You can reach Niva Bupa customer support through various channels:
- Toll-Free Number: 1860-500-8888
- Email: customercare@nivabupa.com
- Website: www.nivabupa.com
- Mobile App: Available on Android and iOS
Support is available 24/7 for claims and emergency help.
Niva Bupa Health Insurance Renewal Process
Renewing your Niva Bupa Health Insurance policy is simple and quick. You can visit their official website or use the mobile app. Select the “Renew Policy” option and enter your policy number and personal details. Choose your payment method and complete the transaction securely. Once done, you will get instant confirmation and updated policy documents. Renewal reminders are also sent via SMS and email. If you miss the due date, a 30-day grace period is available to renew without losing benefits. Regular renewal ensures uninterrupted health coverage and continued peace of mind.
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Digital Benefits and Add-ons
Niva Bupa offers:
- Online consultations
- Wellness discounts
- Health tracking via app
- Disease management for diabetes, hypertension, etc.
Add-ons include:
- Critical illness cover
- Hospital daily cash
- Maternity rider
How to Buy Niva Bupa Health Insurance
You can buy a plan directly from:
- Niva Bupa website
- Insurance aggregators like Policybazaar
- Insurance advisors
Always compare features, read terms, and check claim history before buying.
FAQs About Niva Bupa Health Insurance
1. Is there a waiting period for pre-existing diseases?
Yes, most plans have a 2 to 4-year waiting period for pre-existing diseases. However, some like Senior First offer Day 1 cover.
2. Can I get tax benefits on premium?
Yes. Premium paid qualifies for tax deduction under Section 80D of the Income Tax Act.
3. Does Niva Bupa cover COVID-19?
Yes, COVID-19 is covered under most standard policies.
4. How do I find the hospital list for cashless treatment?
Visit the Niva Bupa website or mobile app to view the updated hospital list.
5. What happens if I miss the policy renewal date?
You get a grace period of 30 days to renew. During this time, coverage may be inactive
Final Thoughts
Niva Bupa Health Insurance offers flexible, feature-rich plans for all age groups. Whether you’re single, married, or have a large family, there’s a suitable plan for you. With a large hospital network, easy claim process, and growing digital tools, Niva Bupa continues to be a trusted choice for millions in India.